Returns & Exchanges
At HBT Collectables, we want to ensure your curated fashion pieces fit perfectly; therefore, we offer a 30-day return window for all items in their original, unworn condition with tags attached.
Initiate Your Request
Log into your HBT Collectables account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and authenticity cards are included to avoid a restocking fee.
Ship the Items
Affix the prepaid shipping label provided in your confirmation email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing